Dynamics 365 Customer Engagement
Deploy Custom Copilot to Teams as an App
Here’s how you can deploy the custom copilot to Teams as an App. The post Deploy Custom Copilot to Teams as an App appeared…
Category: Dynamics 365 Customer Engagement
Dynamics 365 Customer Engagement
Power Pages: Cache test dummies
What is Power Pages caching? Sooner or later, while you are configuring a new Power Pages website, you are going to run into the…
Dynamics 365 Customer Engagement
Dynamics 365 Contact Centre – worth it or not?
As quite a few people are aware, my background is decently embedded in customer service capabilities. In fact when I launched this blog, I…
Dynamics 365 Customer Engagement
User eXperience / User Interface [A to Z a11y]
User eXperience and User Interface are massive areas of a project. Creating a community of people that includes those with disabilities and neurodiversities leads…
Dynamics 365 Customer Engagement
Fixed – Delete Plugin on Appointment not firing for operation on Recurring Appointment (Dataverse / Dynamics 365)
Recently we observed that our plugin registered on the Delete message of appointment on the PreValidation stage was not getting triggered when we were…