Dynamics 365 Customer Engagement
Let’s Blink with the MXChip – Part 2
So in my previous post, I showed you how to create a Demo using the MX Chip connected with a Fan. In this article…
Category: Dynamics 365 Customer Engagement
Dynamics 365 Customer Engagement
How naming works in the Power Platform universe
Dataverse instead of CDS, tables instead of entities, Customer Insights instead of… Customer Insights. Don’t get too attached to any particular name in the…
Dynamics 365 Customer Engagement
New Intelligent Relevance Search Experience
In November of 2020 Microsoft announced a new intelligent search experience for model-driven apps. This also means that these new search capabilities will be…
Dynamics 365 Customer Engagement
Dynamics 365 Storage Changes coming your way
A while back I posted my worries about storage and the DB being eaten up by system tables that we as consultants can’t do…
Dynamics 365 Customer Engagement
Personalised Sound Notifications for Omnichannel
One of the themes running through the Wave 2 2020 update for Omnichannel is the personalisation aspect. Though systems work just fine on their…