Dynamics 365 Customer Engagement
AI Builder – Form Processing Layouts
Microsoft introduced a small but important change to AI Builder last week. Prior to this, a form processing model could only be trained to…
Category: Dynamics 365 Customer Engagement
Dynamics 365 Customer Engagement
Embedding Canvas App in an Iframe inside Dynamics 365
Canvas App can be easily embedded in a web site using the Iframe. Say e.g. we have the following Canvas App to be embedded…
Dynamics 365 Customer Engagement
MB 600: Microsoft Dynamics 365 + Power Platform Solution Architect – Lead design process (Part Two)
I am currently preparing to take the Microsoft Dynamics 365 + Power Platform Solution Architect certification. Or “MB 600” for short! As I prepare…
Dynamics 365 Customer Engagement
Are people on the project waving or drowning?
Sometimes it’s those who don’t ask for help, who need it most #HoskWisdom The difference between someone in water waving and drowning is small,…
Dynamics 365 Customer Engagement
Set Language For D365 Customer Voice Survey Embedded On Website
In a previous post, I walked through how to add multiple languages to a survey in Dynamics 365 Customer Voice. Your surveys can then…