Dynamics 365 Customer Engagement – Page 5

Is your CRM being used as an expensive spreadsheet?

You've gone live, but nothing has really changed. Here's why a new system ends up as an expensive spreadsheet, and what to fix first.…

21 October 2026 · Pete Murray All My Systems

Azure

Keeping on top of what is coming to Dynamics 365 and Power Platform has always been part of the job. For years that meant…

21 October 2026 · Saurav Dhyani 365lyf.com

Azure

Bring your Dynamics 365 CE data into Microsoft 365 Copilot Chat - register an Entra app, allow it on the Dataverse MCP server, create…

20 October 2026 · Priyesh Wagh D365 Demystified

I’ve been spending quite a bit of time lately digging into Workforce Engagement Management, or WEM, in Dynamics 365 Contact Center, and I really…

20 October 2026 · Dian Taylor Dynamics 365 Talk

Azure

NOTE: After I recorded this video and wrote this blog, I found out about the Azure DevOps MCP Server, which was a lot less…

19 October 2026 · Nick Doelman The ReadyXRM Blog by Nick Doelman