Nowadays, customer interactions often span many languages. Microsoft’s Copilot Studio provides a powerful way to build multilingual agents, chat agents or bots that can seamlessly converse in more than one
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The banking industry in Australia is at a fascinating crossroads, according to reports. Traditional branches are shrinking, mobile and digital channels are multiplying, and customer expectations are evolving faster than
Cloning a single record in Dynamics 365 CRM is easy, but what happens when that record has multiple related entities like Orders, Line Items, and Quotes? Manually duplicating them can
Microsoft has just announced the availability of Claude Sonnet 4.5, Anthropic’s most advanced AI model, in Microsoft Copilot Studio. This significant development, rolling out on September 28, 2025, marks a pivotal…
When designing Business Process Flows (BPF) in Dataverse, we often want to make certain fields mandatory before users can move to the next stage. A common scenario is using a
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