How to auto assign records in Dynamics CRM?
Find out more posts on my blog The story behind In companies with different departments there always has a need records to be redirect (or to use the…
Kiril Radoslavov
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Hi all, I'm from Sofia, Bulgaria. I've been working with Office 365 and Dynamics 365 for more than 5 years. Started as a Technical Support Engineer and slowly but surely found my way as a Dynamics CRM Consultant. Recently I've started my own company in Bulgaria called Simetrix Consult, for providing training for Office 365 and Dynamics CRM. Always willing to learn new tips and tricks about Office 365 and Dynamics CRM.
Identify fake/abusive records in CRM
Find out more post on my blog. If you have a business model where every new user for your organization must have a Contact/Account in your CRM system,…
Postman – Dynamics 365 connection
If you’ve seen my last couple of posts, you will see that I’ve been playing around with Power Automate a lot. If you’ve read them you will know…
Custom Connector in Power Automate
This is part one of a complete solution that I will post on how to use Power Automate custom connectors with CDS. Power Automate is getting more and…
Multilanguage data import in Dynamics 365
Why my freshly imported data into CRM look gibberish? I asked myself that question after the recent data import. You see, I'm from Bulgaria, but very, VERY rarely…
Auto archive CRM emails in Gmail
We all know that Dynamics CRM offers a POP3/SMTP connection with Gmail. Some of you might be using it and others consider it as an option, either way,…
Create Opportunity in CRM from an Excel file
Remember that the Community is all about sharing knowledge, experience, and best practices with others. Early this year a wrote an article on how to send an email…
Create CRM Case using Power Virtual Agent
Power Virtual Agent is a great piece of software, it makes a lot of people's dream (like mine) to create their own chatbot, real. With this example, I…
Change the owner of a workflow
Now, I know what you might think by reading only the title of this article “seriously, is this guys joking?”, we’ll wait for it, it is actually a…
Dynamics 365 Soft Phone Complete Guide
Recently with Release wave 2 plan (https://docs.microsoft.com/en-us/dynamics365-release-plan/2019wave2/) there are a couple of interesting features that for sure can improve Sales and Support efficiency. One of these features is…