Dynamics 365 Soft Phone Complete Guide
Recently with Release wave 2 plan (https://docs.microsoft.com/en-us/dynamics365-release-plan/2019wave2/) there are a couple of interesting features that for sure can improve Sales and Support efficiency. One of these features is the so-called Soft-Ph…(read more)
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Dynamics 365 Soft Phone Complete Guide
Recently with Release wave 2 plan ( https://docs.microsoft.com/en-us/dynamics365-release-plan/2019wave2/) there are a couple of interesting features that for sure can improve Sales and Support efficiency. One of these features is the so-called Soft-Phone.
Blog Syndicated with Radoslavov’s Permission
More About This Author
- Hi all, I'm from Sofia, Bulgaria. I've been working with Office 365 and Dynamics 365 for more than 5 years. Started as a Technical Support Engineer and slowly but surely found my way as a Dynamics CRM Consultant. Recently I've started my own company in Bulgaria called Simetrix Consult, for providing training for Office 365 and Dynamics CRM. Always willing to learn new tips and tricks about Office 365 and Dynamics CRM.
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