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Megan V. Walker

763 Posts
124,747 Views
Dynamics 365 Customer Engagement

Ideas For Using QR Codes & Forms Pro

If you have been using Forms or Forms Pro for a while, you will no doubt be aware of the ability to download a QR Code for the…

📅 23 October 2019 👁 168 views
Dynamics 365 Customer Engagement

Voice of the Customer Is No More!

This is not news, I know, but trust me, if you are still using Voice of the Customer, you need to read this to make sure you are…

📅 16 October 2019 👁 238 views
Dynamics 365 Customer Engagement

Send Reminder When Survey Response Not Received

If you send out Forms Pro surveys to your customers there is always the possibility they forget to respond. They are busy and time slips away so even…

📅 8 October 2019 👁 194 views
Dynamics 365 Customer Engagement

Printing A Forms Pro Survey Response Report

In an ideal world, we don’t print things. We only review data online. While that’s a nice idea, and in some cases I agree, there are instances when…

📅 2 October 2019 👁 197 views
Dynamics 365 Customer Engagement

Create A Quick Poll In Outlook With Microsoft Forms

A large proportion of my blog posts have been about Forms Pro in 2019. Although the spotlight has been on this tool, there are new features being released…

📅 24 September 2019 👁 59 views
Dynamics 365 Customer Engagement

Custom Insight Cards For Net Promoter Score Feedback

In a previous post, we looked at creating Custom Insight Cards for Sentiment Feedback. Another idea for a custom action card would be to inform a Contact Owner…

📅 19 September 2019 👁 150 views