In a previous post, we looked at creating Custom Insight Cards for Sentiment Feedback. Another idea for a custom action card would be to inform a Contact Owner or an Account Owner when Net Promoter Score (NPS) feedback has been received from a Forms Pro Survey response.
First, make sure you have a survey that has the NPS question on it. We are then going to use Microsoft Flow to create our…
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Custom Insight Cards For Net Promoter Score Feedback – Megan V. Walker
Idea for a custom action card is to inform a Contact or Account Owner when NPS feedback has been received from a Forms Pro Survey response.
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