Custom Insight Cards For Net Promoter Score Feedback

In a previous post, we looked at creating Custom Insight Cards for Sentiment Feedback. Another idea for a custom action card would be to inform a Contact Owner or an Account Owner when Net Promoter Score (NPS) feedback has been received from a Forms Pro Survey response.

First, make sure you have a survey that has the NPS question on it. We are then going to use Microsoft Flow to create our…

Continue Reading Megan V. Walker’s Article on their blog

Custom Insight Cards For Net Promoter Score Feedback – Megan V. Walker

Idea for a custom action card is to inform a Contact or Account Owner when NPS feedback has been received from a Forms Pro Survey response.

Blog Syndicated with Megan V. Walker’s Permission