Lack of updates and something exciting….
Apr10

Lack of updates and something exciting….

First off let me apologise for the lack of updates recently. We are all stuck at home due to the pandemic that is sweeping across the globe, so surely I should be adding new content all the time? I know, right! Well, I have not just been killing the hours watching Netflix I have been using the time to work on something that I have… Continue Reading Dave Burrell’s Article on their blog Lack of updates and something...

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Updates Delayed
Mar24

Updates Delayed

As I am sure you aware we are in a very unusual time in society with the current COVID-19 pandemic that is sweeping across the world. This situation is putting a lot of pressure on business continuity plans and putting them to the test. Up until yesterday, there was also an upcoming update coming for the power platform and dynamics… Continue Reading Dave Burrell’s Article on their blog...

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#COMMUNITYROCKS – Virtual Lunch
Mar17

#COMMUNITYROCKS – Virtual Lunch

It seems that the world has gone a bit mad amid the COVID-19 outbreak. The government has made the smart choice of advising people to work from home where possible. For some of us, that is just an ordinary day, but for many, it is a very new way of working! Working from home can be an isolating experience for many so let us pull… Continue Reading Dave Burrell’s Article on their blog #COMMUNITYROCKS – Virtual Lunch...

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Working from home – How to survive!
Mar16

Working from home – How to survive!

With the current outbreak of COVID-19, a lot of businesses are resorting to having employees working from home. This is a necessary move to create social distancing and slow the spread of the virus. Working from home is a new concept for a lot of people, so how do you survive it? I have worked from home for a long time now and here… Continue Reading Dave Burrell’s Article on their blog Working from home – How to...

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PowerObjects: One Year Aniversary!
Mar13

PowerObjects: One Year Aniversary!

Well, it has now been one year since I stepped through the doors in Egham and started my journey with PowerObjects and what a journey it has been! Deciding to leave my previous partner after almost 9 years was a difficult decision to make, but a year later it is a decision I have absolutely no regrets with. Actually, that is a lie…. Continue Reading Dave Burrell’s Article on their blog PowerObjects: One Year Aniversary!...

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Learn more about me…
Mar10

Learn more about me…

Through the medium of photography….. What are the things that are most important to you? Family What do you do other than work? Walking / Munro Bagger! Play music…. Rock / Metal / Techno Have more than a little ink….. I also enjoy travel…. And things that go fast…. What about work? Presenting and giving back to the community. The post Learn… Continue Reading Dave Burrell’s Article on their...

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Dynamics365 / CDS – Five Layers of Security
Mar09

Dynamics365 / CDS – Five Layers of Security

The security model is one of the most complex areas of any Dynamics 365 implementations, due to this many times security is an afterthought and left to just before go-live. This, however, should be tackled early on in the design of the project. Understanding data security will drive the system design. Think security by design. With the introduction of the General Data Protection Regulation… Continue Reading Dave Burrell’s...

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Power Automate Patterns: Scottish Summit 2020
Mar02

Power Automate Patterns: Scottish Summit 2020

I had the pleasure of presenting at the UK’s and possibly Europe’s largest free business applications community event – Scottish Summit 2020! The event had over 1000 attended descend on Glasgow for a fantastic day of networking and learning. I chose to present Power Automate and how to adopt it within your organisation quickly. Enjoy and Happy Automating! The post Power… Continue Reading Dave Burrell’s Article...

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Integration Demystified
Mar01

Integration Demystified

A common discussion in any project is what integrations are needed? This is a big question and often a point of much debate. I hope that this article helps demystify integration and make you consider your approach. The biggest question being to integrate or not to integrate? Why do we need to integrate? The primary question that we need to ask when discussing integrations is why do we… Continue Reading Dave Burrell’s...

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Best Photos of Scottish Summit 2020
Feb29

Best Photos of Scottish Summit 2020

[See image gallery at daveburrell.co.uk] The post Best Photos of Scottish Summit 2020 appeared first on Dave Burrell. Continue Reading Dave Burrell’s Article on their blog https://daveburrell.co.uk/best-photos-of-scottish-summit-2020/?utm_source=rss&utm_medium=rss&utm_campaign=best-photos-of-scottish-summit-2020 Blog Syndicated with Dave Burrell’s Permission

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Quantum Materials Lab – Copenhagen
Feb27

Quantum Materials Lab – Copenhagen

The agreement between Microsoft and Copenhagen University is a highly focused research partnership. Microsoft employees will work closely with the institute’s researchers to develop and build on the university’s expertise in computer vision, artificial intelligence and machine learning. This translates to creating significant opportunities and pressing forward with research and… Continue Reading Dave Burrell’s...

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Solution Strategy
Feb22

Solution Strategy

It is critical to define the correct solution strategy to support your individual deployment. Generally, the deciding factor is based on how complex the implementation is. If you have a simple implementation, a single solution approach can be adopted for larger more complex implementations, a multi-solution approach is preferred. There is an assortment of approaches to defining… Continue Reading Dave Burrell’s Article on...

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Environment Management
Feb22

Environment Management

It is vital to have a defined environment management strategy in place to ensure that you have all the required environments to support both your initial project as well as any ongoing business as usual activity. What is described here should be treated as an absolute minimum as you may require additional levels of complexity to support your particular ecosystem. Environment Planning At… Continue Reading Dave Burrell’s...

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Solution Framework Fundamentals
Feb22

Solution Framework Fundamentals

A good understanding of the solution framework and its capabilities is required to implement a robust application lifecycle management process. This section is meant as an overview of the solution framework for those who do not have a solid understanding or as a reminder for those solution experts. What is a Solution? In its most simplistic form, a solution is a container of application… Continue Reading Dave Burrell’s...

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Excited to Announce…
Feb22

Excited to Announce…

It gives me great excitement to announce that I will now be writing for the Power Automate Community blog. It is a great resource to learn and connect with other Power Automate lovers! The main reason I blog is I love to give back to the community as it has helped me so much over the years, and I want to pay it back in any way I can! You can find the community blog here: Continue Reading Dave Burrell’s Article on their blog...

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Understanding Power Automate Platform Updates
Feb21

Understanding Power Automate Platform Updates

Like the Power Platform Power Automate has its own release train. But what does that actually mean and why does it matter? To most users, it is unimportant, but for those of us who have environments in multiple regions, it is a vital aspect to consider. Updates and bug fixes are applied to one region at a time, and there could be up to 6 weeks difference in what version any particular… Continue Reading Dave Burrell’s...

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PSA is Dead – Long Live Project Operations
Feb21

PSA is Dead – Long Live Project Operations

It seems that recently I am writing about products being killed off by Microsoft. Many will view this as a negative, but actually, it is a very positive thing. The new products that are replacing the old are a massive jump in evolution in terms of both the technology used and the capability. The latest one being announced is the removal of Project service – albeit not until October 2024… Continue Reading Dave Burrell’s...

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Legacy Dynamics to the Power Platform
Feb14

Legacy Dynamics to the Power Platform

If you are reading this, you are more than likely on an old version of Dynamics CRM. Shame on you! I joke. I come across lots of organisations that are on dynamics versions as far back as 2011. If you are on an old version, this also means that you are on-premise. The big question you should be asking yourself is, how do I get onto the Power Platform? If you are asking yourself that… Continue Reading Dave Burrell’s Article...

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Scottish Summit 2020 – Are you attending?
Feb14

Scottish Summit 2020 – Are you attending?

It is not long now until the Scottish Summit. Are you attending? For more details check out: https://scottishsummit.com/ The post Scottish Summit 2020 – Are you attending? appeared first on Dave Burrell. Continue Reading Dave Burrell’s Article on their blog Scottish Summit 2020 – Are you attending? – Dave Burrell I am a Microsoft Dynamics consultant and Solutions Architect and have been for almost 10 years....

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Power Automate: Send a Case Closure Survey
Feb13

Power Automate: Send a Case Closure Survey

I was helping a member of the Power Platform community resolve an issue they were having, and I have been able to resolve the requirement with the following solution. The Requirement When a case is resolved within Dynamics 365, a Forms Pro survey should be sent to the customer to allow them to provide feedback. When the response is received, the feedback should be logged against the… Continue Reading Dave Burrell’s Article...

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Power Automate – April 2020 Release – Overview
Feb11

Power Automate – April 2020 Release – Overview

The Power Platform and Dynamics 365 release notes were made public earlier in the month, and I am most excited about some of the upcoming features of Power Automate. I am a massive advocate of Power Automate and the power that it can bring to organisations without the need for complicated code, on the most part no code at all! In this blog, I am going to discuss some of the upcoming… Continue Reading Dave Burrell’s Article...

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Power Automate: Your UI testing companion – Part 2
Feb11

Power Automate: Your UI testing companion – Part 2

In my previous blog, I spoke about how to create your first UI flow. If you have not read that yet, then please do so as it is a prerequisite for this one. You can find it here: https://daveburrell.co.uk/power-automate-your-ui-testing-companion-part-1/ Ok, so I am now working on the assumption that you have read part 1. In this blog, I will talk about how we can run or trigger our… Continue Reading Dave Burrell’s Article...

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Power Automate: Your UI testing companion – Part 1
Feb11

Power Automate: Your UI testing companion – Part 1

We all know that Power Automate is an excellent way of automating business processes within your business but did you know that you are also able to use it as a way of continuously testing? Power Automate has recently released the concept of UI Flows which allow flows to interact with a browser using the Selenium framework. This provides a very efficient way to implement automated testing… Continue Reading Dave Burrell’s...

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Is it an Account? Is it a Plane? It is neither and both!
Feb11

Is it an Account? Is it a Plane? It is neither and both!

It is a point of great debate amongst both users and partners as to what precisely an Account is within Dynamics. So I ask you this, what is an Account? Before I give my opinion, let’s begin with a bit of a history lesson. When Dynamics was first released to the market, it was very much operating in the business to business space, and it made sense that an account was a company. Looking… Continue Reading Dave...

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Power Platform Online Conference 2020
Feb10

Power Platform Online Conference 2020

Have you signed up for the Power Platform Online Conference 2020 yet? 20th March 2020 – Save the Date! Last year 30,00 people took part learning from experts from both Microsoft and the Community. This year’s conference is expected to be bigger and better! I have submitted three different sessions for this year, so you never know you might get to hear me speak about the fantastic… Continue Reading Dave...

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CRM is Dead: Long Live the Power Platform
Feb10

CRM is Dead: Long Live the Power Platform

So it turns out that CRM is dead…. We all know that is not true, and it has simply been adopted into the Power Platform, but what exactly is the Power Platform? In this post, I discuss what the Power Platform actually is and the different applications that it comprises of. The Power Platform is a collection of applications that are built upon a commonly shared services layer…. Continue Reading Dave Burrell’s Article on...

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To Accelerate or not to Accelerate…
Feb08

To Accelerate or not to Accelerate…

Reading Time: 2 minutes When starting a new Dynamics 365 implementation, it is a common question. Should we use a Microsoft or partner accelerator? Unfortunately, there is no simple answer, but hopefully, this blog post will help you navigate the choices and evaluate a fit for your business. The first question that needs to be answered is the accelerator you are considering really an… Continue Reading Dave Burrell’s...

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Eagerly Awaiting – 2020 Wave One Release Plans

Reading Time: < 1 minute Today is the day that the 2020 wave one release plans are announced. Are you waiting as patiently as I am to find out what the latest and greatest is from Microsoft Dynamics 365? I am eagerly awaiting the details of what new features and functionality that is going to be announced in both Dynamics and the Power Platform in particular Power Automate!

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VOC is Dead – Long Live Microsoft Forms Pro
Jul02

VOC is Dead – Long Live Microsoft Forms Pro

Reading Time: 2 minutes With the general availability of Microsoft Forms Pro, it comes as no surprise that Voice of the customer is going to be deprecated and replaced. Forms Pro will provide seamless integration for surveys within Microsoft Business Applications, including Dynamics 365 and Office 365. With this announcement, it is suggested that businesses start moving away from the voice… Continue Reading Dave Burrell’s...

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FLOW – The Workflow Replacement
Mar20

FLOW – The Workflow Replacement

Reading Time: 2 minutes It comes as no surprise that Microsoft have announced the gradual decommissioning of the “classic” workflow engine within Dynamics365. I have been keeping an eye on the lack of development to the current workflow engine for a number of years and eagerly anticipating the announcement that flow is going to replace this dated functionality and that day has… Continue Reading Dave Burrell’s Article on...

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Getting the April 19 CE Update
Feb05

Getting the April 19 CE Update

Reading Time: 1 minute The April 2019 release is out now, and you are able to activate this in your environment in order to be able to preview the features. You are able to manage this update through the power platform. Power Platform admin center No Description From the PowerPlatform admin centre, you are able to navigate to view a list of your environments. I would recommend not doing… Continue Reading Dave Burrell’s...

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Goodbye: Microsoft Virtual Academy
Jan29

Goodbye: Microsoft Virtual Academy

Reading Time: 1 minute With all the changes that are ongoing within the Microsoft ecosystem, I have received a notification that the Microsoft Virtual Academy is coming to an end. This has been a very valuable resource for the community, and I often point anyone that is interested in Dynamics 365 to it. Fear not though Microsoft is not leaving us high and dry and have consolidated the… Continue Reading Dave Burrell’s...

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April 2019 Release: PSA
Jan21

April 2019 Release: PSA

Reading Time: 1 minute As many of you will know the April 2019 release note has become available today. I will be updating over the next few days on my thoughts on each of the areas and the exciting things that are coming. I thought I would start with this one though as it is by far the smallest section in the notes at a single page. This short update is however exciting and one to… Continue Reading Dave Burrell’s Article...

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MSE and Insideview: The end is nigh
Jan19

MSE and Insideview: The end is nigh

Reading Time: 2 minutes Microsoft has recently communicated with customers that as of the 16th of January 2019 it will no longer be offering Social Engagement or Insideview to new customers. They will, however, honour current subscriptions for the next year. If I am honest this does not come as a shock that they have discontinued these products as since they were released they have been… Continue Reading Dave Burrell’s...

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ClickDimensions – Middle Ware
Jan14

ClickDimensions – Middle Ware

Reading Time: 3 minutes This is an expansion on my previous post about the ClickDimensions Cookie Challenge. ClickDimensions is an excellent addon for Dynamics 365 though when it comes to form capture, it lacks what I feel is a fundamental function. Out of the box when a form is submitted the system is only capable of redirecting the end user to either a success or failure page, while this… Continue Reading Dave Burrell’s...

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Dynamics 365 April ’19 – Key Dates
Jan04

Dynamics 365 April ’19 – Key Dates

Reading Time: 1 minute It is getting to that time of year again where Microsoft are going to be releasing new features and functionality for Dynamics365 and the Power Platform. These are the key dates to make a note of for when things will be released. I am looking forward to getting the release notes and previews. The official roadmap can is available here:

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IT or Business Driven Solutions
Jan02

IT or Business Driven Solutions

Reading Time: 3 minutes When looking for a new software solution should a company use technology or business driven approach? Traditionally when a business was looking for a new software package or solution they would approach the IT department who would come back with a solution. This was generally the newest or cutting edge piece of technology but how often did it solve the business… Continue Reading Dave Burrell’s...

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ClickDimensions Cookie Challenge
Jan02

ClickDimensions Cookie Challenge

Reading Time: 2 minutes I have recently been working with a client who is implementing ClickDimensions marketing automation solution. Part of the solution allows website form captures to be created within Microsoft Dynamics CRM as either a lead or a contact. Overview ClickDimensions form handling after submission is fairly limited in terms of what happens once the user clicks on submit…. Continue Reading Dave...

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Merry Christmas
Dec25

Merry Christmas

Reading Time: 1 minuteWell it has been a busy year and so far a very busy day. I just wanted to post a quick Merry Christmas to everyone. The post Merry Christmas appeared first on Dave Burrell. Continue Reading Dave Burrell’s Article on their blog

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Dynamics 365 Marketing – Cloud First Architecture
Dec22

Dynamics 365 Marketing – Cloud First Architecture

Reading Time: 2 minutes In this article, I am going to look at the newly available Microsoft Dynamics Marketing, in particular, the architecture and how it all hangs together. Microsoft has a real focus on cloud architecture, and this is the first of the business applications that have been built entirely for the cloud. Unfortunately, this means there will be no on-premise version made… Continue Reading Dave Burrell’s...

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Dynamics 365 and Cognitive Services – Code-less Implementation – Translation
Dec21

Dynamics 365 and Cognitive Services – Code-less Implementation – Translation

Reading Time: 7 minutes Microsoft Cognitive services offer a range of services that can use the power of Azure to undertake tasks that used to require a considerable amount of code to conduct. In this example, I am going to use the out of the box translation service to demonstrate how using Microsoft Dynamics, Cognitive services and FLOW to translate emails on the fly as they are created in… Continue Reading Dave Burrell’s...

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