April 2019 Release: PSA
Reading Time: 1 minute As many of you will know the April 2019 release note has become available today. I will be updating over the next few days on my thoughts on each of the areas and the exciting things that are coming. I thought I would start with this one though as it is by far the smallest section in the notes at a single page. This short update is however exciting and one to… Continue Reading Dave Burrell’s Article...
MSE and Insideview: The end is nigh
Reading Time: 2 minutes Microsoft has recently communicated with customers that as of the 16th of January 2019 it will no longer be offering Social Engagement or Insideview to new customers. They will, however, honour current subscriptions for the next year. If I am honest this does not come as a shock that they have discontinued these products as since they were released they have been… Continue Reading Dave Burrell’s...
ClickDimensions – Middle Ware
Reading Time: 3 minutes This is an expansion on my previous post about the ClickDimensions Cookie Challenge. ClickDimensions is an excellent addon for Dynamics 365 though when it comes to form capture, it lacks what I feel is a fundamental function. Out of the box when a form is submitted the system is only capable of redirecting the end user to either a success or failure page, while this… Continue Reading Dave Burrell’s...
Dynamics 365 April ’19 – Key Dates
Reading Time: 1 minute It is getting to that time of year again where Microsoft are going to be releasing new features and functionality for Dynamics365 and the Power Platform. These are the key dates to make a note of for when things will be released. I am looking forward to getting the release notes and previews. The official roadmap can is available here:
IT or Business Driven Solutions
Reading Time: 3 minutes When looking for a new software solution should a company use technology or business driven approach? Traditionally when a business was looking for a new software package or solution they would approach the IT department who would come back with a solution. This was generally the newest or cutting edge piece of technology but how often did it solve the business… Continue Reading Dave Burrell’s...
ClickDimensions Cookie Challenge
Reading Time: 2 minutes I have recently been working with a client who is implementing ClickDimensions marketing automation solution. Part of the solution allows website form captures to be created within Microsoft Dynamics CRM as either a lead or a contact. Overview ClickDimensions form handling after submission is fairly limited in terms of what happens once the user clicks on submit…. Continue Reading Dave...
Merry Christmas
Reading Time: 1 minuteWell it has been a busy year and so far a very busy day. I just wanted to post a quick Merry Christmas to everyone. The post Merry Christmas appeared first on Dave Burrell. Continue Reading Dave Burrell’s Article on their blog
Dynamics 365 Marketing – Cloud First Architecture
Reading Time: 2 minutes In this article, I am going to look at the newly available Microsoft Dynamics Marketing, in particular, the architecture and how it all hangs together. Microsoft has a real focus on cloud architecture, and this is the first of the business applications that have been built entirely for the cloud. Unfortunately, this means there will be no on-premise version made… Continue Reading Dave Burrell’s...
Dynamics 365 and Cognitive Services – Code-less Implementation – Translation
Reading Time: 7 minutes Microsoft Cognitive services offer a range of services that can use the power of Azure to undertake tasks that used to require a considerable amount of code to conduct. In this example, I am going to use the out of the box translation service to demonstrate how using Microsoft Dynamics, Cognitive services and FLOW to translate emails on the fly as they are created in… Continue Reading Dave Burrell’s...