Dynamics 365 Customer Engagement
You understand what a Frontier Firm is. You know the Microsoft technology stack that powers them. Now comes the crucial question: How do you actually transform? The good news: successful organisations follow a…
Dynamics 365 Customer Engagement
In our previous post, we explored what defines a Frontier Firm and why this transformation matters. Now, let’s examine the practical question every leader is asking: What technology do I actually need to…
Dynamics 365 Customer Engagement
The business landscape is experiencing its most profound transformation since the Internet revolution. If you’ve been following enterprise technology trends, you’ve likely encountered a new term gaining momentum: Frontier Firm. But what does…
Dynamics 365 Customer Engagement
Microsoft has just announced the availability of Claude Sonnet 4.5, Anthropic’s most advanced AI model, in Microsoft Copilot Studio. This significant development, rolling out on September 28, 2025, marks a pivotal moment in…
Dynamics 365 Customer Engagement
The era of truly autonomous business intelligence is no longer a fantasy on a pitch deck. With the 2025 Release Wave 2, launching on October 1, Microsoft Copilot Studio transitions from a…
Dynamics 365 Customer Engagement
I recently had a call with a potential new client, and it was more of an interview style meeting. A number of technical questions were asked, and one has stood out in…
Dynamics 365 Customer Engagement
I was recently asked to talk to a group of Brownies (again) to help them obtain their jobs interest badge. This involves them interviewing an adult about their career and what they…
Dynamics 365 Customer Engagement
As part of my commitment to the community and to the Power Platform, I will be running introductory sessions for teens and young adults. Do you know and 13-19 year olds that…
Dynamics 365 Customer Engagement
Are you looking for community or learning resource for the Power Platform? Below are a list of some of my favourites. Microsoft Learn Learning content to get you up to speed quickly…
Dynamics 365 Customer Engagement
With the recent updates, PowerFX was announced, and it will be a game-changer for the No-Code developers out there. It allows citizen developers to use complex functions without writing complex code! What…