Agent, Power Virtual Agent- Episode 6: Configuring Channels (Custom Website and Microsoft Teams) – YouTube

Hello Everyone

Hope you’re all keeping safe. For information on how to keep yourself safe from COVID-19 visit https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public

This episode of Power Virtual Agents (PVA) is about how to configure channels in your PVA.

This is #thenocodeway to leverage the power platform. Following steps are required:

Custom Website

Go to Channels –Custom Wesbite
Copy embed code
Go to your website and paste it on the desired page
Microsoft Teams

Go to Channels
Teams
Generate App ID by clicking ‘add’
Go to admin.teams.Microsoft.com
Teams apps
Permission policies
Third party apps- allow
Go to Teams app-Create a channel if you need to
Go to app studio (https://aka.ms/InstallTeamsAppStudio _Install App Studio)
Go to manifest editor and click create a new app
Enter app details
Then go to capabilities–bots
Set up an existing bot uEnter App ID generated by PVA
Go to finish and test your bot (Either download and upload file or just install and add)
Video here:

Hope it helps!

Stay safe!

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