Process Mining Capability in Power Automate

Process mining is a research area and technology that helps businesses understand their actual processes, and how they operate, and identify opportunities for improvement, automation, and digitalization.

Process mining can be simply described as analyzing processes using event log data.

Process mining is a powerful tool that offers the following benefits:

• Efficiency Improvement: process mining helps us to identify the bottlenecks and inefficiencies in a process thereby helping the organizations to improve productivity.
• Enhance customer experience: Finding and fixing problem areas can make the customer experience better.
• Optimize resources: Identify the weaknesses in a process and thereby find a way to automate a particular process.
• Ensure compliance: Identify variances or deviations in the process and implement measures to realign them with the original workflow.

Process mining includes the following steps:

• Identify the process for process mining. For example, the…

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