One of the cool things we can do with triggers is generate custom invitation links for a Customer Voice survey and put someone in a Journey to send them an email with a link to complete that survey. That’s a pretty common approach, and one I’ve implemented many times. What is a little less common is taking someone out of the Journey if they have completed the survey. That way you can send a…
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Exit Customer Voice Survey Respondent From Journey When Using Other Regarding Records
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