Elevating Housing Association Customer Service: A Comprehensive Guide to Microsoft-Powered Modernisation

Housing associations nationwide are looking for ways to modernise their customer service operations. Most are dealing with legacy systems, and there is a growing need for an upgrade. This blog provides strategic guidance, focusing on leveraging the Microsoft ecosystem that many organisations already have at their disposal.

Key Objectives:

Many Housing associations have these as key…

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Elevating Housing Association Customer Service: A Comprehensive Guide to Microsoft-Powered Modernisation

Struggling to understand what part of the Microsoft power platform could be used in your organisation to improve processes and reduce costs?💰 then this may be of use. I wrote a paper for a small Housing Association who were asking the same thing. They’re in the process of merging so the work didn’t go any…

Blog Syndicated with Chris Roberts’s Permission