Dynamics 365 Customer Service – The Solution

This is the last post in a long series about Customer Service and Dynamics 365. After several implementations over the years, the following configuration should be a great place to start.

Before we get started

Fire up a new trial of Dynamics with Customer Service, and add an office 365 trial to the same instance. I will not be going in depth on how to create a trial. Navigate here if…

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Dynamics 365 Customer Service – The Solution

This is the last post in a long series about Customer Service and Dynamics 365. After several implementations over the years, the following configuration should be a great place to start. Before we get started Fire up a new trial of Dynamics with Customer Service, and add an office 365 trial to the same instance….

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