As technology advances, so do customer expectations. Whether a consumer or a buyer, it no longer matters as the respective lines between customer expectations have blurred, and, at the end of the day, the business-to-business (B2B) buyer is a consume…(read more)
Continue Reading Jim Nakashima’s Article on their blog
Microsoft Dynamics Community
As technology advances, so do customer expectations. Whether a consumer or a buyer, it no longer matters as the respective lines between customer expectations have blurred, and, at the end of the day, the business-to-business (B2B) buyer is a consumer too.
Blog Syndicated with Jim Nakashima’s Permission
More About This Author
-
Microsoft Certified Solutions Expert and experienced Technical CRM Consultant with demonstrable experience as the functional lead in numerous projects throughout their full life-cycle. A highly ambitious, competitive and creative individual, who is analytical, proactive and has strong interpersonal skills.
Passionate about D365 for Marketing.
Array
Dyn365CE27 April 2023Optimize experiences for sellers and marketers with Dynamics 365- Dyn365CE19 April 2023Use generative AI to drive customer engagement with 2023 release wave 1 for Dynamics 365 Marketing and Customer Insights
- Dyn365CE11 April 2023Release wave 1: Transforming customer experiences with generative AI and Dynamics 365
- Dyn365CE14 March 2023Deliver personalized customer experiences with Copilot in Dynamics 365 Marketing and Customer Insights
