What’s new in Dynamics 365 – Spring 2018 – Knowledge Management

What’s new in Dynamics 365 – Spring 2018 – Knowledge Management

Microsoft has releases its latest iteration of Dynamics 365 – Spring 2018. I had previously written about, What’s new in and Customer Service. This blog focuses on an updated / new feature – Knowledge Management. I am sure this will be a useful tool for all businesses to build a knowledge management strategy.

Author: Mihir Shah

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