Using D365 App For Outlook’s Template feature, you can simply pull a template from Dynamics 365 CE and use it to send emails from Outlook itself. Here’s a typical example in this post below –
In case you are also looking to get started with D365 App For Outlook, you can refer the post here – Summarizing D365 App For Outlook Setup in 3 steps with Exchange Online mailbox
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Using Templates from D365 CE in D365 App For Outlook – D365 Demystified
Use Email Templates for Dynamics 365 CRM into your D365 App For Outlook. Check this out.
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