Unlock The Power of Community and Co-Creation in Customer Care

Effortlessly empower customers with self-service communities using Microsoft Power Apps Portals

Photo by Ivan Aleksic

It is commonly understood that the likelihood of acquiring a new customer is much lower than the likelihood of persuading an existing customer to repurchase. In fact, it is said to costs 5x more to attract and acquire a new customer than it does to retain an existing one [1]….

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Unlock The Power of Community and Co-Creation in Customer Care

It is commonly understood that the likelihood of acquiring a new customer is much lower than the likelihood of persuading an existing customer to repurchase. In fact, it is said to costs 5x more to attract and acquire a new customer than it does to retain an existing one [1] .

Blog Syndicated with Daniel Russell’s Permission

Author: Kieran Holmes

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