Unleash Continuous Improvement and Dodge the Big Bang Go-Live Trap for Maximum Impact!

In the dynamic world of housing IT, steering clear of a monumental go-live event can be the key to maximising your investments, utilising team resources efficiently, and harnessing the full potential of Microsoft functionality. Read on to discover how the Team Sky cycling team’s continuous improvement approach led to Olympic gold medals and the historic triumph of the first British Tour de France winner.

The Power of Continuous Improvement

Continuous improvement revolves around the ongoing enhancement of products, services, and associated processes. Unlike the high-risk and costly big bang go-lives, continuous improvement champions a commitment to constant, incremental enhancements over time.

While it may not have the immediate allure of a grand go-live, continuous improvement proves its worth in the long run.

Team Sky’s Winning Strategy

Consider the Team Sky cycling team’s journey from a single gold medal in 76 years to securing 8 Gold, 4 Silver, and 2 Bronze in a single games by 2012. Their success recipe included:

1. Audacious Goal-setting: A long-term plan to be the best in the world by 2012, securing National Lottery funding.
2. Bold Strategy: Aiming to win the Tour de France in 5 years with a clean British rider, coupled with the pursuit of marginal gains.
3. Continuous Improvement: Adopting the “1% better” method, focusing on marginal gains such as optimal muscle recovery, hand hygiene, and quality sleep.

Connecting small improvements to ambitious goals propelled Team Sky to extraordinary achievements. What can this teach us in the context of Dynamics/PowerPlatform?

Applying Continuous Improvement to Dynamics/PowerPlatform

In the current landscape of varied choices between Microsoft PowerPlatform, Microsoft Dynamics, and Microsoft 365, continuous improvement can guide your decisions and prevent early commitment to a single application. Here’s how:

1. Clear Strategy: Define the business needs and craft a roadmap.
2. Understanding Core Processes: Identify and incorporate essential processes into your roadmap.
3. Collaboration with Business: Work closely with the business to identify barriers and make small changes for improvement.
4. System Architecture: Design a system architecture aligned with business rules on data management.
5. Strategic Microsoft Stack Usage: Regularly review the Microsoft stack for each project phase, considering changing functionalities and license costs.
6. Mix and Match: Explore combinations of PowerApps and Dynamics Apps based on specific project requirements.

Overcoming Challenges with Continuous Improvement

1. Five-Year Deployment Planning: Plan for the first two years and leverage continuous improvement to reduce costs and adapt to evolving technology.
2. Navigating Microsoft Ecosystem Complexity: Implement continuous improvement with a clear roadmap and strategy to flexibly navigate Microsoft applications.
3. Perceived Slow Pace: Embrace small changes for faster deployments, allowing for quick adjustments and minimizing development, training, and deployment overhead.

Sources

Inside Housing – Sponsored – What housing providers say are their main challenges to carrying out digital transformation plans

How the continuous improvement model leads to greater business efficiency – TechNative

Marginal Gains – How To Improve 1% At A Time (productiveclub.com)

Original Post https://deliveringcrm.net/2024/01/10/revolutionise-housing-it-with-our-game-changing-secrets-unleash-continuous-improvement-and-dodge-the-big-bang-go-live-trap-for-maximum-impact/