In the customer experience (CX) game, the last best experience sets the bar for the next. Businesses that are successful at meeting and exceeding their customers' expectations are hearing glowing testimonials like:"This brand makes valuable …(read more)
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In the customer experience (CX) game, the last best experience sets the bar for the next. Businesses that are successful at meeting and exceeding their customers’ expectations are hearing glowing testimonials like: “This brand makes valuable information directly available.” “The salesperson recommended the perfect solution.”
Blog Syndicated with Jim Nakashima’s Permission
More About This Author
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Microsoft Certified Solutions Expert and experienced Technical CRM Consultant with demonstrable experience as the functional lead in numerous projects throughout their full life-cycle. A highly ambitious, competitive and creative individual, who is analytical, proactive and has strong interpersonal skills.
Passionate about D365 for Marketing.
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