In the customer experience (CX) game, the last best experience sets the bar for the next. Businesses that are successful at meeting and exceeding their customers' expectations are hearing glowing testimonials like:"This brand makes valuable …(read more)
Continue Reading Jim Nakashima’s Article on their blog
In the customer experience (CX) game, the last best experience sets the bar for the next. Businesses that are successful at meeting and exceeding their customers’ expectations are hearing glowing testimonials like: “This brand makes valuable information directly available.” “The salesperson recommended the perfect solution.”
Blog Syndicated with Jim Nakashima’s Permission
More About This Author
Microsoft Certified Solutions Expert and experienced Technical CRM Consultant with demonstrable experience as the functional lead in numerous projects throughout their full life-cycle. A highly ambitious, competitive and creative individual, who is analytical, proactive and has strong interpersonal skills.
Passionate about D365 for Marketing.
- Dyn365CE2023.02.03Level up customer journeys with advanced orchestration features in Dynamics 365 Marketing
- Dyn365CE2023.02.02Customer journey orchestration levels up with advanced tools in Dynamics 365 Marketing
- Dyn365CE2022.12.15Engage customers using highly personalized content—easily, efficiently, and at scale
- Dyn365CE2022.11.30Engage your customers faster with AI-powered marketing email content