The Transfer feature in Omni Channel Engagement

Sarah CritchleyDyn365CE5 years ago49 Views

The consult feature was covered in the previous post, but the ability to transfer is slightly different. There is the…

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https://www.crmcat.co.uk/customer-service/the-transfer-feature-in-omni-channel-engagement/?utm_source=rss&utm_medium=rss&utm_campaign=the-transfer-feature-in-omni-channel-engagement

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