Teams Meetings Corrupted in Dynamics 365 Client Sync

Recently faced an issue where Microsoft Team meetings were corrupted when synchronized with Dynamics 365 via App for Outlook.

Before Tracking

Look at the Teams Meeting link. Everything seems ok before tracking

After Tracking

The tracking link got corrupted for some strange reason.

Solution

I had to contact support to better understand the problem, and the solution…

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Teams Meetings Corrupted in Dynamics 365 Client Sync

The user encountered a problem where Microsoft Team meeting links were corrupted when synchronized with Dynamics 365 via the App for Outlook. To resolve this, they contacted support and were advised to download the OrgDBSettings tool and modify the “Appointmentricheditorexperience” value to TRUE, which oddly enough was default FALSE.

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