Teams
Azure Virtual Network Deployment (Portal vs ARM vs Terraform)
As a relative newbie to blogging, I thought Id start off with a relatively straight forward concept of creating a VNET in Azure. From…
Tag: Virtual
Dynamics 365 Customer Engagement
Virtual Camp Coding and Dance Parties
Vintage Beacon when we could go in person. Featuring my co-presenter / Dad and myself ready to roast approximately 12 hotdogs. Then I would…
Dynamics 365 Customer Engagement
D365UG Birmingham – Virtual Event July 8th
As Covid-19 restrictions continue our next Birmingham Dynamics 365 / Power Platform user group event will again be virtual. The negative is you won’t…
Dynamics 365 Customer Engagement
Omnichannel for Customer Service – Skills based routing AND Virtual Agents
Recently I was asked to consider a requirement to roue web chats within Omnichannel for Customer Service in a particular way. In this post…
Dynamics 365 Customer Engagement
Power Virtual Agents-Bot Variables, Multi-Language and working in a Solution
Hi Everyone In this video, I am talking about three new features that were released between April-May 2020. Bot Variables/Global… Continue Reading Prashant Shukla’s…