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Also takes home top honors in Customer Case Management and Contact Center Search CRM Magazine released their 16th annual CRM Service Awards this week,… Continue Reading David Marincic’s Article on
As president of both Azamba Consulting Group and QuantaCRM, I’m happy to announce that we are merging our two companies together to add Microsoft Dynamics sales and support
Computer Telephony Integration (CTI) is an important part of many Unified Service Desk projects, one that often includes complex bespoke coding. The USD Accelerator already supports several 3rd party add-ins,
Imagine for a moment that on your current Dynamics 365 project that you needed to directly edit the RibbonDiffXml file via Notepad to add a button or menu command to a
