Setup WhatsApp Channel (Preview) in Omnichannel for Customer Service
In the previous post, we provisioned the Omnichannel for Customer Service and had configured the Chat channel. In this post, we’d see how to…
In the previous post, we provisioned the Omnichannel for Customer Service and had configured the Chat channel. In this post, we’d see how to…
When you are creating your marketing emails, how much are you considering the subject line? Are you paying much attention and considering how it…
Hi Everyone, Today I was testing something on the trail instance and I just hovered on the Contact lookup and saw pop out window…
Telemetry is everything, you cannot have enough data when users start asking you why the system is behaving differently than yesterday or performance is…
Recently we were trying out the preview feature of using SQL to query CDS data. Below are the steps à To get started, Download…