One of the main parts of any system is to see who’s available to handle customer service queries. This is, of course, vitally important for any company – you wouldn’t
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The COVID-19 pandemic has forced people and businesses to adjust to social distancing with new behaviors. Many businesses such as retail and restaurants have had their physical locations closed and
We covered how to set the presence in Omni Channel Engagement in a previous post, and this post will cover… Continue Reading admin’s Article on their blog No Title No
This post is an overview of how presence is managed in Dynamics 365 Omni Channel Engagement. Dynamics 365 Omni Channel… Continue Reading admin’s Article on their blog No Title No
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