Dynamics 365 Customer Insights
Task management: Group assignment and calendar
The setup components for task management is group assignment and calendar Group assignment In the group assignment you set up the groups you want…
Tag: Management
Dynamics 365 Business Central
Using Azure API Management to host your Dynamics 365 Business Central APIs
Some days ago there was a discussion on Twitter started by Waldo about how to document custom Dynamics 365 Business Central APIsd to third-party…
Dynamics 365 Customer Engagement
MB-230: Microsoft Dynamics 365 Customer Service – Knowledge Management
I am currently revising for the MB-230 exam. This exam is for Microsoft Dynamics 365 and covers all aspects of customer service. As I…
Dynamics 365 Great Plains
GeneralUser Error When Migrating Management Reporter to a New Server
Across the years since it was launched I have done a lot of work with Management Reporter, including many migrations to new servers and…
Podcasts
3 Big Lessons in Change Management with Britt Damkjaer
Join me with Britt Damkjaer, customer excellence and change management coach and the founder of bd relations in Copenhagen, Denmark as we discuss change…