Dynamics 365 Customer Engagement
Trigger Journey After Topic Is Opted In To
You might have several different forms that allow someone to opt in to specific Topics in Realtime Marketing. Perhaps you even have some of…
Tag: Journey
Dynamics 365 Customer Engagement
Use the theme assistant Copilot to style emails (Dynamics 365 Customer Insights – Journey / Marketing)
Using Copilot’s theme assistant we can fetch the styles from a website and apply it to our email. Microsoft strongly recommends using Theme Assistant…
Dynamics 365 Customer Engagement
Wave 1 2024 Customer Insights Journey Chat With Amey Holden
The release notes for Dynamics 365 Wave 1 2024 have been published. My good friend Amey Holden and I got together to chat about…
Dynamics 365 Customer Engagement
Use Copilot to create a journey – Dynamics 365 Marketing
We can make use of Copilot to create a journey for us, using everyday conversational language. To enable it, navigate to Settings >> Overview…
Dynamics 365 Customer Insights
Customise a journey in RTM
In Dynamics 365 Marketing things happen so fast that it can be hard to keep track of every new feature. Since April ’23 you…