Use case: when attachments are uploaded/added to a lead or opportunity record in a Dynamics 365 / Power Apps portal, a user wants to…
Virtual Entities have been on my radar since it was released back in July 2017. I have not used it in any customer project…
My hiatus from blogging is due to my lack of creativity around thinking about problems and how to solve them and this got me…
Recently I gave a presentation regarding Omnichannel for Customer Service at 365 Saturday in Paris, afterwards I was asked a question about the files…
Types of Dynamics Entities To understand Microsoft Dynamics 365 (formerly Dynamics CRM and Dynamics 365 Customer Engagement), you need to learn some new terms and…
