In the ever-evolving landscape of customer service, Microsoft is trying to integrate cutting-edge technology into their Contact Center solution. The latest push? Leveraging AI and IVR to create a seamless,
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The feature formerly known as “Archival” has a new name – long term data retention and this long awaited feature is now available as a public preview in Sandbox environments
In Memoriam Jess Militar – community fundraising to support her family – Help Jessica Militar | Community Fundraising Page with GoGetFunding First Look at Wave 2 2021 Early Features Dynamics 365
Turn on Early Access for your D365 and Power Platform Sandbox Environment Continue Reading priyeshwagh777’s Article on their blog Wave 2 2021 Early Access is now available | Opt-in –
As per MS Docs Key Dates i.e. Feb 1st for 2021 Wave 1 Early Access – https://docs.microsoft.com/en-us/dynamics365-release-plan/2021wave1/#key-dates-for-the-2021-release-wave-1?WT.mc_id=DX-MVP-5003911 Note: Since these are Early Access Features, not all features would necessarily make
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