Microsoft aims to revolutionize customer service with AI and IVR, automating inquiries and personalizing interactions. However, 64% of customers prefer human agents over AI,…
The feature formerly known as “Archival” has a new name – long term data retention and this long awaited feature is now available as…
In Memoriam Jess Militar – community fundraising to support her family – Help Jessica Militar | Community Fundraising Page with GoGetFunding First Look at Wave…
Turn on Early Access for your D365 and Power Platform Sandbox Environment Continue Reading priyeshwagh777’s Article on their blog Wave 2 2021 Early Access…
As per MS Docs Key Dates i.e. Feb 1st for 2021 Wave 1 Early Access – https://docs.microsoft.com/en-us/dynamics365-release-plan/2021wave1/#key-dates-for-the-2021-release-wave-1?WT.mc_id=DX-MVP-5003911 Note: Since these are Early Access Features,…
