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Escalating Cases in D365 Customer Service In this video I am going to show you how you can build your own logic to escalate cases. This functionality is something that
? http://meganvwalker.com/creating-actions-triggered-by-satisfaction-metric-values-in-customer-voice Microsoft Forms Pro became Dynamics 365 Customer Voice in July 2020. Using Satisfaction Metrics on Surveys, we can use the values that come through in a Survey Response
D365 Field Service: Send email with resource picture If your organization is using Dynamics 365 Field Service, wouldn’t it be nice to be able to send an email notification to
Receive a weekly summary email of new D365 Opportunities In this video I will show how you can use power automate to schedule emails with data from Dynamics 365. In
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