A Series of Blog and videos on Omni Channel for Customer Service is a new offering from Microsoft that sits on top of the existing Microsoft Dynamics 365 platform. Upcoming
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Hello Everyone Hope you’re all keeping safe. For information on how to keep yourself safe from COVID-19 visit https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public This is the last episode of Agent, Power Virtual Agent series.
As a customer, when we utilise live chat features of organisation, it can be an amazing experience. We get what… Continue Reading admin’s Article on their blog No Title No
?Intellipaat Salesforce / CRM Training: https://intellipaat.com/salesforce-training/ In this video, you will learn in depth about what is crm (customer relationship management), features of crm, various popular crm systems available, crm
Hi Everyone Following topics from wave 1 2020 customer service are covered in this video: Timelines How to enable wave 1 update? Customer Service •Agent … source
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