? http://meganvwalker.com/adding-a-customised-message-to-the-end-of-your-d365-customer-voice-survey We’ve had the ability to add a custom thank you message to be displayed once a respondent has submitted a survey in Forms Pro, but now in Customer
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Tested on:Project Operations solution version 4.6.0.123 (pre-alpha), F&O 10.0.15. The Dynamics Community forums had an interesting question about changing the “bill to” customer after invoicing. With a “bill to” customer
? http://meganvwalker.com/recording-anonymous-feedback-while-capturing-variables-in-d365-customer-voice We can import contacts AND variables to Dynamics 365 Customer Voice so we can send out personalised surveys. This is great because it means we can still send
? http://meganvwalker.com/query-syntax-for-relevance-search-in-customer-engagement-apps In November 2020, Microsoft introduced a new and improved Relevance Search experience to customer engagement apps (Dynamics 365 Sales, Customer Service, Field Service, Marketing & Project Service Automation).
? https://meganvwalker.com/creating-alert-rules-managing-alerts-in-d365-customer-voice In a previous video, I’ve reviewed and explained how to set up and use Satisfaction Metrics in Dynamics 365 Customer Voice. This is a great way to really
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