FULL SHOW NOTES
• Find out more about Frank Weigel’s life and family background.
• What Frank does when not working.
• A conversation about Frank’s educational and career background.
• Frank Weigel’s journey within Microsoft.
• Talks about Frank’s role and what’s involved.
• Understanding Customer Insights.
• A discussion about the two elements of Customer Insights.
• What is a Customer Data Platform (CDP)?
• Tell me about Microsoft’s CDP product?
• Why do originations want to achieve a 360-degree view of their customers?
• How does the Master Data Management system differ from CDP?
• An overview of Microsoft orchestration.
• How has Covid impacted the way customers look at CDP?
• What Frank is seeing from Partners when it comes to CDP?
• With most products licensed by those who can access the software, how does this work with Dynamics 365 Customer Insights?