FULL SHOW NOTES https://podcast.nz365guy.com/310 A brief introduction about John Wheat’s life and his hobbies Check out John’s journey into Microsoft and what led him to the role he currently has.
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FULL SHOW NOTES https://podcast.nz365guy.com/298 • Oli Ward’s life, educational and career background. • Discussions about Oli’s journey within Microsoft and with Customer Insights? • What does Oli’s
FULL SHOW NOTES https://podcast.nz365guy.com/298 Oli Ward’s life, educational and career background. Discussions about Oli’s journey within Microsoft and with Customer Insights? What does Oli’s current role involve?
Pass customer data from pre-chat survey to Power Virtual Agent If you have Power Virtual Agent and Omnichannel for Customer Service integrated, you can use pre-chat survey questions in Omnichannel
FULL SHOW NOTES https://podcast.nz365guy.com/294 • Find out more about Frank Weigel’s life and family background. • What Frank does when not working. • A conversation about Frank’s educational and career
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