In this session, we will discuss and demonstrate, how to avoid “insulting” your audience by ensuring you always have… “fit for use data”… which truly delivers the “insights” required to
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? http://meganvwalker.com/d365-marketing-segments-d365-customer-voice One of the first things you likely learned to create when starting off with the Dynamics 365 Marketing App was how to create segments. These are your ‘buckets’,
? http://meganvwalker.com/sending-d365-customer-voice-surveys-from-your-own-domain When sending surveys to your customers and prospects via D365 Customer Voice, the emails will come from the lovely surveys@email.formspro.microsoft.com email address. Your name will be displayed, but
? http://meganvwalker.com/managing-d365-customer-voice-alerts-via-microsoft-teams In a previous post, I wrote about how to create alert rules and then manage those alerts in Dynamics 365 Customer Voice. The alerts functionality is great, but
? https://meganvwalker.com/creating-html-email-templates-in-d365-customer-voice You can set up email templates to use when sending out emails requesting feedback via one of your Dynamics 365 Customer Voice surveys. They are pretty easy to
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