Dynamics 365 Customer Engagement
Add styling to your Chat Bot
If you have started exploring Power Virtual Agent and created few bots you might have observed that all bots look the same. But when…
Tag: Chat
Dynamics 365 Customer Engagement
Downloading Chat Transcripts as a Customer in Omni Channel Engagement
As a customer, when we utilise live chat features of organisation, it can be an amazing experience. We get what… Continue Reading admin’s Article…
Dynamics 365 Customer Engagement
Power Chat with Jim Novak
Jim Novak is a Microsoft Business Applications MVP and a D365 technical architect. He leads D365 Saturday and TDG communities in Washington D.C. area. He…
Dynamics 365 Customer Engagement
Power Chat with Rami Mounla
Rami Mounla is a solution architect based in Wellington, New Zealand. He is the author of Microsoft Dynamics 365 Extensions Cookbook. Rami is a regular speaker and…
Dynamics 365 Customer Engagement
Power Chat with Stefano Tempesta
Stefano Tempesta is based in Melbourne, Australia. He is a CTO, digital advisor, Speaker, Author, and Blockchain & AI expert. Stefano is Microsoft Regional Director…