Dynamics 365 Customer Engagement
Dynamics 365 Contact Centre – worth it or not?
As quite a few people are aware, my background is decently embedded in customer service capabilities. In fact when I launched this blog, I…
Tag: Centre
Dynamics 365 Customer Engagement
Redirect After Preference Centre Submission
I wrote about how to make your Preference Centre page look more in line with your organisations branding by adjusting the CSS and adding…
Dynamics 365 Customer Engagement
The story of MFA & the Centre of Excellence
I’ve been rolling out the Microsoft Centre of Excellence solution for several years now at customers. It’s a great place to start getting a…
Dynamics 365 Business Central
Un-allocate quantity on work centre load
Introduction: We have seen how work centre is allocated load in my previous blog on capacity planning. If you’ve missed it please click on…
Dynamics 365 Great Plains
In Microsoft Dynamics 365 Business Central, how do I… Access Dynamics BC Admin Centre
This post is part of the In Microsoft Dynamics 365 Business Central, how do I… series which I am posting as I familiarise myself…