Dynamics 365 Customer Engagement
Omnichannel for Customer Service and BOTS which don’t understand!
Omnichannel for Customer Service allows us to connect with a Virtual Agent. It is then possible to trigger a transfer to a human agent…
Tag: bots
Dynamics 365 Business Central
Creating lightweight Teams bots with outgoing webhooks and Azure Functions
Microsoft Teams is becoming always more a central point for the everyday’s work on many of us now and often having Bots on a…
Dynamics 365 Customer Engagement
Make your bots (PVA) aware of the Power Apps Portal Logged In User
Hello Everyone Hope you’re all doing good. In this video we are talking about how to make your bot smart enough so the bot…
Dynamics 365 Customer Engagement
Show/Hide Bots (PVA) In Users Preferred Language on Power Apps Portals
Hi Everyone Hope you’re all doing good. In this blog we are talking about how to show/hide a bot of users preferred language on…