Within Microsoft’s Dynamics 365 Contact Center (aka Omnichannel for Customer Service) we create an IVR using Copilot Studio. It is possible to add audio clips into your IVR, in this
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In this session Peter provides a straightforward approach to replacing your current conference audio / video system, with MS Teams. At the end of this session, you will know: •
CRM Audio is a network of podcasts about Dynamics 365, Dynamics CRM, personal productivity, and Power BI hosted by Microsoft Business Solutions MVP’s Joel Lindstrom, George… Continue Reading Joel Lindstrom’s
CRM Audio is a network of podcasts about Dynamics 365, Dynamics CRM, personal productivity, and Power BI hosted by Microsoft Business Solutions MVP’s Joel Lindstrom, George… Continue Reading Joel Lindstrom’s
In this episode (brought to you by Kingswaysoft) we are joined with a large group of Business Applications MVP’s (and one Microsoftie): George Doubinski Joel Lindstrom Steve Mordue Daryl LaBar
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