Within Microsoft’s Dynamics 365 Contact Center (aka Omnichannel for Customer Service) we create an IVR using Copilot Studio. It is possible to add audio clips into your IVR, in this
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Capabilities like text-to-speech (TTS) and audio playback can take your applications to new heights of user engagement and accessibility. In this blog post, we’ll look at integrating text-to-speech and audio
Hey all, so in this article I am going to take a look at the new Ingestion Client for Azure Speech that was recently Introduced by the Azure Cognitive Services
In this session Peter provides a straightforward approach to replacing your current conference audio / video system, with MS Teams. At the end of this session, you will know: •
This episode is brought to you by D365UG. View this episode on YouTube: It’s the end of 2019, and we are having a party, with Jim Novak, Julie Yack, Nick
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