I’ve written about creating your Lead Scoring models in Customer Insights – Journeys, and also explained how the Lead Scoring Qualification functionality works. I’m…
In Power Platform, capacity add-ons such as AI Builder Credits, Per-App plan, Power Pages Capacity, Power Automate Per Flow, Power Automate Process, Copilot Studio…
Within Omnichannel for Customer Service we use Unified Routing to assign conversations to agents. Out of the box we have several assignment methods including…
This script is part of the SQL Scripts for Microsoft Dynamics GP where I will be posting the scripts I wrote against Microsoft Dynamics…
Here’s how you can restrict Environment creation to certain Admins and not available for Everyone based on the Type of environment being created. Continue…
