In this video, you’ll discover how to associate a case with a knowledge article in Dynamics 365 Customer Service, helping streamline support and enhance agent productivity. This video consists of:
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Learn how to automatically assign owners to lead records based on State/Province in Dynamics 365 CRM using Power Automate. This step-by-step tutorial covers the use of the Switch Case and
#104. Should we assign items to a developer during sprint planning? Some of my scrum teams building Dynamics 365 and Power Platform applications assign sprint backlog items to a named
Should we assign items to our developers during sprint planning? Some of my scrum teams building Dynamics 365 and Power Platform applications assign sprint backlog items to a named developer
How to assign a new role to bulk contacts source
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