Within Omnichannel for Customer Service, on the chat channel we can configure a pre-conversation survey. This functionality works well but I’ve recently been experimenting…
Hi Readers, In this series we are discussing what's new in Business Central 2023 (Wave 1) a.k.a BC22. This article we will discuss about…
This post is part of the New Functionality In Microsoft Dynamics 365 Business Central 2023 Wave 1 series in which I am taking a…
Within Microsoft Teams, private channels create focused spaces for collaboration where only the owners or members of the private channel can access the channel.…
The last three articles I wrote were about the new advanced authoring canvas in Power Virtual Agents, which is in preview today. In the…
