Study guide for MB-230 Dynamics 365 for customer engagement for Customer Service
“Press forward. Do not stop, do not linger in your journey, but strive for the mark set before you.” —George Whitefield
You cannot pass the MB-230 Customer service exam without studying. Having worked with Case management will help but you will still need to study to learn some of the features and functionality you haven’t used in a project.
I recently passed the Exam MB-230: Microsoft Dynamics 365 for Customer Service (beta) and I am sharing the resources I used and some of the…
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Study guide for MB-230 Dynamics 365 for customer engagement for Customer Service
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