Queue Item details change in Dynamics 365 – 2020 Release Wave 2

Queue Item details for a Queue Item earlier used to open in a new window. Thus losing the context 2020 Release Wave 2 provides an immersive experience for the agents, as the queue item details open in the context of the parent window. Small but nice update for the agents. Check other blog posts on Release … Continue reading “Queue Item details change in Dynamics 365 – 2020 Release…

Continue Reading Nishant Rana’s Article on their blog

Queue Item details change in Dynamics 365 – 2020 Release Wave 2

Queue Item details for a Queue Item earlier used to open in a new window. Thus losing the context 2020 Release Wave 2 provides an immersive experience for the agents, as the queue item details open in the context of the parent window. Small but nice update for the agents.

Blog Syndicated with Nishant Rana’s Permission

Author: Nishant Rana

Share This Post On
Share via
Copy link
Powered by Social Snap