Now Reading: Power Automate: Send a Case Closure Survey
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Power Automate: Send a Case Closure Survey
I was helping a member of the Power Platform community
resolve an issue they were having, and I have been able to resolve the requirement
with the following solution.
resolve an issue they were having, and I have been able to resolve the requirement
with the following solution.
The Requirement
When a case is resolved within Dynamics 365, a Forms Pro survey
should be sent to the customer to allow them to provide feedback. When the
response is received, the feedback should be logged against the…
Continue Reading Dave Burrell’s Article on their blog
Power Automate: Send a Case Closure Survey
I was helping a member of the Power Platform community resolve an issue they were having, and I have been able to resolve the requirement with the following solution. The Requirement When a case is resolved within Dynamics 365, a Forms Pro survey should be sent to the customer to allow them to provide feedback.
Blog Syndicated with Dave Burrell’s Permission
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