Playbooks in Dynamics 365 For Sales

One of the great strengths of the Dynamics 365 platform is it’s ability to allow organisations to configure their own business processes. Workflow, business rules and business process flows, have, for some time, been used to define and apply businesses processes, supporting users in their day to day work.

Earlier this year, a new tool in this “process arsenal” appeared in Dynamics 365,…

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Playbooks in Dynamics 365 For Sales – Carl Gallagher’s Dynamics 365, Power Platform & Office 365 Blog

One of the great strengths of the Dynamics 365 platform is it’s ability to allow organisations to configure their own business processes. Workflow, business rules and business process flows, have, for some time, been used to define and apply businesses processes, supporting users in their day to day work.

Blog Syndicated with cgd365’s Permission

Author: Carl Gallagher

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