Migration of SLAs in Dynamics 365

Suppose you are in a position where you need to upgrade/migrate your existing SLA configurations, including SLAs, SLA Items, KPI Items, and associated workflows from one environment to another. In that case, this is how you do it.

Thanks to Amol Doere and Soumyashree Das for contributing this documentation to GitHub. I was having difficulty finding it within docs.microsoft.com. Most of what…